Privacy Policy

Last updated: 28 July 2026

1. Information We Collect

We may collect information you provide directly, including your name, email address, telephone number, enquiry details, booking information, and any information you choose to include in a message or form.

2. How We Use Information

We use information to respond to enquiries, provide and improve our services, manage appointments, send communications you have requested, maintain security, and meet legal obligations.

3. Cookies and Analytics

We may use essential cookies and, with your consent where required, analytics or preference technologies to understand site use and improve your experience. You can manage choices through the cookie banner.

4. Sharing and Retention

We do not sell personal information. We may share it with trusted service providers only where necessary to operate the website or deliver services. We retain information only as long as reasonably required.

5. Your Rights

Depending on applicable law, you may request access, correction, deletion, restriction, or a copy of your personal information, and may withdraw consent where processing relies on consent.

6. Contact

For privacy questions or requests, contact hello@soulspa.com.